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Service Delivery Engineer

Henderson Scott

Posted on Nov 18, 2022 by Henderson Scott

London, United Kingdom
1 Dec 2022
£55k - £55k Annual

Senior Service Delivery Engineer - £55,000 + Bonus

London based tech consultancy are recruiting for Senior Service Delivery Engineer to join a high performing and well-established UK team. This is a hybrid role with flexible home working 2-3 days per week. You will lead and assist internal technical projects, whilst helping to drive improvement initiatives across a global estate.

Key Responsibilities
. Lead internal technical projects through its complete life cycle (inception to delivery)
. Responsible for managing the resolution of major incidents and any escalated issues
. Responsible for the security, resilience, backup and monitoring of infrastructure
. Point of escalation for the helpdesk team
. Install, maintain and continually improve the IT infrastructure and supporting environments
. Configuration, maintenance and support Azure AD (and it's dependencies)
. Deliver and deploy Azure IaaS and PaaS offerings throughout the business
. Ensure supporting documents are up to date
. Ensure and help maintain security of data
. Identify opportunities for service improvements
. Work in line with agreed standards and processes relevant to the role
. Ensure work is carried out in line with agreed SLA's

Qualifications and Experience
. IT or Business related degree or equivalent
. Relevant technical qualifications
. At least 4 years' relevant experience within a hands-on technical role.
. Ideally worked within a service delivery environment.
. Confident hands-on approach to IT Services Good communication skills both written and oral
. High level of commitment with a flexible, 'can do, will do' approach.

. Azure configuration and administration
. PowerShell and Scripting experience
. MS Office 365 Suite Administration
. Basic SQL database administration (Preferable)
. Atlassian Products including JIRA and Confluence
. Exchange Online
. Intune and UEM
. SharePoint (Preferable)
. JIRA and Confluence administration
. Office 365 ATP
. Azure Active Directory

Senior Service Delivery Engineer - £55,000 + Bonus

Reference: 1797129023

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