Customer Service Advisor
Posted on Feb 2, 2019 by Macildowie Associates
Macildowie are working with a very well known brand in Nottingham, who have a extremely prestigious reputation across the whole of the UK and who pride themselves on delivering a very professional service to all of their customers.The business has grown from strength to strength over the years and is expanding there customer service and sales team.
candidates can look forward to joining an amazing team, a bright career and a fantastic range of benefits.
THE ROLE & YOUR RESPONSIBILITIES:
Business Generation Associate to work for a UK leading brand
Providing a great customer experience
Ensure all customer needs are met via the telephone
First point of contact for new and existing customers
Handle in bound and out bound calls and online appointments
Ensure all calls and emails meet the quality standards
Help customers with cancellation and rescheduling appointments
Be trained on various techniques to achieve the clients overall targets, and be rewarded when you do
EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
Excellent telephone manner
Ability to work using own initiative with minimal supervision
Effective time management skills and the ability to work to deadlines and priorities workload
Our client is able to offer flexible shift patterns to suit both full and part time , the customer relations team are open between 8am and 9pm Monday to Friday and 9am until 5pm on Saturday and Sundays
Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at .
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