Customer Service Advisor
Posted on Feb 2, 2019 by Appoint Recruitment
£21,000 - £25,000
Working from a barn just outside Godalming, Surrey
Are you looking to join a friendly office working in a customer service position then please read on.
We are a highly successful company and we are looking for a proactive customer service person to join our close knit team. We work from an old light spacious barn and so coming to work is a pleasure. We are a positive, friendly bunch and are looking for someone likeminded to join our expanding team.
You will take incoming calls from customers and be making follow up calls to existing and lapsed clients to educate clients and cross sell products so you must be really confident and bubbly on the phone.
This role can work really well for someone with either retail or customer service experience.
You will be fully trained and put through insurance qualifications.
- Taking incoming calls from customers answering queries and making any adjustment
- Dealing with quotations
- Maximising all revenue generating opportunities whilst providing a friendly, efficient and professional service
- Upselling additional products on those calls
- Input client's data into computer system
- Ideally customer service, retail or telephone sales experience
- A positive, can do attitude
- Excellent telephone manner
- GCSE English & Maths grade c or above
You need your own transport to get here.
2i Recruit Ltd