Customer Care Officer

Posted on Feb 2, 2019 by Anonymous

Maidstone, Kent United Kingdom
Call Center & Customer Service
Immediate Start
£20k - £20k Annual
Full-Time
Customer Care Officer

Maidstone

£20000

Monday - Friday - 10.30am - 7pm

Are you confident in delivering an unrivalled level of customer service?

Are you looking for a varied workload where no two days will ever be the same?

Can you think on your feet and work to deadlines?

Netbox recruitment are currently working with one of the UK's largest software providers in their specialist field and are looking to recruit a Customer Care Advisor

The role will involve providing an after-care service to customers who have purchased software and ensuring they are happy with the product, using the product effectively and troubleshooting any issues

The role requires strong customer service skills, organisation and communication skills along with the confidence to deal with more problematic situations. An element of complaint handling exposure would be ideal

This is a fast-paced role with customers at the heart of everything you do. The team are friendly, well established and supportive in an open plan small customer service team environment.

The role is accessible by public transport and is based in a neighbouring town close to Maidstone.

Interviews are being scheduled now for a start as soon as possible for further information

Reference: 636365612

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