Customer Care Officer
Posted on Feb 2, 2019 by Anonymous
Monday - Friday - 10.30am - 7pm
Are you confident in delivering an unrivalled level of customer service?
Are you looking for a varied workload where no two days will ever be the same?
Can you think on your feet and work to deadlines?
Netbox recruitment are currently working with one of the UK's largest software providers in their specialist field and are looking to recruit a Customer Care Advisor
The role will involve providing an after-care service to customers who have purchased software and ensuring they are happy with the product, using the product effectively and troubleshooting any issues
The role requires strong customer service skills, organisation and communication skills along with the confidence to deal with more problematic situations. An element of complaint handling exposure would be ideal
This is a fast-paced role with customers at the heart of everything you do. The team are friendly, well established and supportive in an open plan small customer service team environment.
The role is accessible by public transport and is based in a neighbouring town close to Maidstone.
Interviews are being scheduled now for a start as soon as possible for further information
Hays Specialist Recruitment Limited
Cobb & Jones Recruitment Limited