This Job Vacancy has Expired!

Customer Service / Call Centre Representatives

Posted on Feb 2, 2019 by Anonymous

Basingstoke, Hampshire United Kingdom
Call Center & Customer Service
Immediate Start
£9.5 - £9.5 Hourly
Are you customer focused and looking for temporary work in Basingstoke? If the answer is yes, we are actively seeking enthusiastic and reliable candidates who wish to work in a fast moving customer services environment.

This role would suit candidates who have either a customer service or retail background and are looking to progress within a commercial office environment.

Please note due to our clients central location there is no parking available on site.


* Dealing with order enquiries, return etc

* Answer enquiries through telephone and email communication, while maintaining and updating the customer database

* Maintain a sense of urgency in responding to the customer needs

* Be creative and go above and beyond when assisting customers

* Accurate and efficient order entry

* Ask probing questions and overcome objections

Experience and skills required:

* Customer service experience from a retail or commercial background

* Pleasant and professional telephone etiquette

* Take charge attitude. Enjoys the challenges that a customer service job can present

* Good knowledge of the Microsoft Office tools (Excel, Outlook) and of Internet,

* Flexible, open minded and solution oriented with the ability to adapt to the fast paced Internet environment

* Positive and enthusiastic, with a real team spirit

* Excellent judgement and decision making skills

* Strong verbal and written communications skills

If you do not hear from a Consultant within two weeks of submitting your application then unfortunately on this occasion you have been unsuccessful

Reference: 636365605