Posted on Jan 31, 2019 by Anonymous
My client works with organisations in highly regulated markets, they help clients improve service, grow and win business. They specialise in a 3 areas including claims solutions, insurance services and customer solutions.
The job of the liability investigator is to efficiently investigate all claims allocated to him/her within the company and client's operating procedures to ensure attainment of the company's objectives.
Duties and responsibilities:
Liaison with the client/policyholder/broker.
Investigate allocated claims thoroughly, establishing how and why events occurred and the legal liabilities which may arise.
Obtain all necessary evidence and relevant documentation including detailed statements from witnesses and other informative sources.
Maintain a full knowledge of client requirements by referral to documented procedures and adhere to them at all times.
Determine appropriate action for resolution of the case.
Keep yourself updated on any technical or legal changes which may have a bearing on our claims. You may be called upon to attend or participate in company training programmes.
Undertake any necessary duties to fulfil the requirements of the post.
Salary for this role is circa £37.000
Hours are Monday - Friday 35 hours per week