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Customer Service

Posted on Jan 31, 2019 by Anonymous

Denbighshire, Denbighshire United Kingdom
Call Center & Customer Service
Immediate Start
£9.18 - £9.18 Hourly
Full-Time
Siamo Recruitment are proud to be recruiting a 6 month temporary assignment with a growing organisation based in Denbighshire.

Our client is looking for a Customer Service Adviser. You will be tasked with supporting customer with any queries.

Main duties:

- Engage with customers directly via telephone, e-mail and mail.
- Communicate and liaise effectively with all departments to ensure a customer centric approach
- Manage remote appointments by arranging appointments and advising the customer - including re-arranging.
- Handle all customer contacts in a professional, prompt and courteous manner
- Adhere to all policies and procedures at all times

Candidate skills/experience:

- Good written and oral communication skills
- Ability to work individually or as part of a team
- A flexible and proactive approach to work
- Excellent telephone skills
- Microsoft/IT/database skills
- Outbound dialler experience
- Customer Service experience
- Handling and resolving customer complaints

If you are immediately available and feel your skill set fits the role, please call Kayley at Siamo Recruitment today - (phone number removed)

Reference: 635258205

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