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Administrator

Posted on Jan 31, 2019 by Bevan Brittan

Not Specified United Kingdom
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Job Title Administrator Location Bristol Description DEPARTMENT Business Support Services RESPONSIBLE TO Business Support Services Team Leader The successful 2 candidates will work as part of the Business Support Services team to provide the highest level of customer service and support without direct supervision. This includes, but is not limited to, the efficient and prompt answering of client queries, adhering to all Bevan Brittan policies and procedures, file maintenance and file management, the opening and closing of matters, delivery and distribution of incoming and outgoing mail, copying, scanning, reception duties and completing general administrative tasks as required whilst maintaining a steady workflow. Key responsibilities include: Reprographics •Collecting Reprographics requests from designated areas and correctly filing these •Returning completed jobs to designated areas •Ensuring that all equipment is fully stocked and operating correctly •Scanning of documents as requested Mail and faxing •Sorting and distribution of incoming mail •Collecting and franking of outgoing mail •Handling of incoming and outgoing deliveries via courier •Sending and receiving of faxes •Correctly passing on faxes to the relevant staff member Filing •Collecting filing from designated areas and correctly filing these •Returning files to designated areas •Managing the addition of volumes to existing files •File closure administration •Providing reporting information as required •Maintaining all filing in a tidy and orderly manner Archive and document management •Process all personal papers for storage, including wills, power of attorney and title packet •Complete all documentation relating to items that are to be archived and or retrieved •Ensure the practice management system is updated to correctly record the location of all items •Act upon instructions to close, archive and record all files being issued to storage Reception/switchboard/hospitality •Delivering an exceptional meet and greet service to the client and their visitors •Answering the switchboard and directing calls to the correct person or departments •Providing hospitality refreshments for client meetings and events •Extensive computer and data related tasks •Helping to resolve client queries •Assisting lawyers to use the service efficiently •Maintaining the highest levels of customer service Person specification: •Excellent attention to detail, ability to retain high levels of concentration •Good organisational skills / keeping track of data •Computer literate and proficient at typing •Excellent communication skills •Strong customer focus •Self-motivated & quick learning •Flexible & enthusiastic team member •Capable of taking initiative and developing solutions

Reference: 635089008

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