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Customer Services Team Leader / Contact Centre Supervisor x 2

Posted on Jan 31, 2019 by SES Water

Redhill, Surrey United Kingdom
Call Center & Customer Service
Immediate Start
£28k - £32k Annual

Customer Services Team Leader / Contact Centre Supervisor x 2
Salary £28,000 - £32,000 + benefits
Redhill, Surrey

SES Water supplies water to 707,000 people in the London Boroughs of Sutton, Merton, and Croydon, as well as across East Surrey and parts of Kent. We are a forward thinking, innovative company that is highly regarded for our efficiency and customer service.

We currently have an exciting opportunity for a Contact Centre Team Leader to join our team in Redhill, ensuring the delivery of efficient and focused customer service. This will mean you will deliver the highest levels of customer care, by maximising relationships with our customers and ensuring that customer complaints are resolved quickly and effectively. Further to this you will take responsibility for staff motivation, development, performance management.

We're looking for someone with previous experience in a contact centre environment, with a proven track record of coaching, training and developing others, along with relevant management and business experience.

Call Centre / Customer Care / Customer Relations / Utilities / Water Industry

Reference: 635040463