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Housing Support Advisor (Garage Management)

Posted on Jan 31, 2019 by Networx Recruitment

Letchworth Garden City, Hertfordshire United Kingdom
Call Center & Customer Service
Immediate Start
£23.9k - £23.9k Annual
Full-Time

Housing Support Advisor (Garage Management)

Letchworth

£23,904 plus essential car user allowance £1,400 per annum


12 months maternity cover


Our client helps people who are struggling to find a place to live. They help customers stay in their homes comfortably, so they can live the life they choose.


In everything they do, they endeavour to provide their customers with brilliant customer service, aiming for first contact resolution in as many of their contacts as possible. Social housing and social impact is at the heart of what they do, and they care about the customers living in their communities.


The key responsibility for this role is; managing a garage rental portfolio, which includes letting vacant garages, managing arrears on garage accounts, progressing actions and site inspections at the end of rental periods and resolving customer enquiries. Our client aims to provide a low effort, trusted customer service that offers solutions when customers first contact them. Experience of using a variety of communication channels is essential, along with accuracy and attention to detail.


They are looking for an enthusiastic and organised person who thrives on new challenges, and who is self-motivated and a great communicator. You may already be working in housing but it's not essential. If you are ambitious, looking for a new challenge and you want to be part of a progressive organisation and you are willing to get stuck in and deliver great service, then they want to hear from you.


It is essential you have a full clean UK driving licence and access to a vehicle for work, as this post includes an essential car user allowance.


Reference: 635040414