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IT Support Specialist

Handle Recruitment Limited

Posted on Nov 4, 2022 by Handle Recruitment Limited

London, United Kingdom
IT
Immediate Start
£25k - £30k Annual
Full-Time

IT Support Specialist

Hybrid - Kings Cross

Handle is working with one of the most unique and innovative gaming companies to find a dynamic IT Support Specialist.

This is the perfect opportunity for someone who has the desire to not only to progress their career in IT Support but also play a key part in achieving a wider business mission: to foster a culture of trust, respect and creativity which allows us to make beautiful long lasting games that can be played by everyone

Your new role

As the IT Support Specialist you will be the first point of contact for all on-site tech support queries. You will also involved in a wide range of IT activities like planning studio expansions, purchasing, and basic security. You'll report to the CTO, and help the business grow an internal support function as its first dedicated hire.

Responsibilities:

  • Help employees resolve issues they have with Mac and Windows laptops and desktops
  • Manage purchasing of new hardware, software, licenses, and maintain records on their allocation
  • Order, install and maintain AV and conferencing equipment across the office
  • Answer support questions from staff regarding our standard software packages
  • New employee setup, managing access for contractors or people leaving the company
  • Management of on-site IT equipment
  • Document IT practices for other employees to reference

Requirements

  • Capable of providing hardware and software support across Mac and PC environments
  • Outstanding communication skills
  • Experience acting as an admin with tools such as Google Workspace, Jira and Confluence
  • Highly organized and proactive

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Reference: 1782349821

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