Service Delivery Manager
Posted on Jan 30, 2019 by Trevose Partners Limited
The ideal person will possess the following:
• FX Prime Brokerage or FCM (IRS / CDS) business knowledge and experience
• Understanding and/or experience with credit methodologies in FX and other asset classes (CDS /IRS)
• Business analysis or documentation gathering experience
• Experience with connectivity types and file formats - advantage
• Experience managing client relationships at all levels
• Having an understanding and hands on experience of credit products and trade flow in a financial institution
• Excellent communication and presentation skills and a professional demeanor
• Experience either within an investment bank or a system vendor
The successful candidate will demonstrate a proven ability to deliver the acquired services, interact with and manage the expectations of senior level external and internal stakeholders, build and nurture new relationships within client organizations, and consistently deliver the highest level of customer satisfaction. The candidate must be able to work with staff level clients as well as senior client stakeholders and decision makers. Working within the organisation requires excellent judgment and decision making skills in order to resolve operational issues as well as to build out long term, strategic plans to successfully achieve joint client goals.
Brighthouse Financial, Inc.