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Desktop Support Specialist

Henderson Scott

Posted on Nov 3, 2022 by Henderson Scott

London, United Kingdom
7 Nov 2022
£35k - £38k Annual

Desktop Support Specialist - Pharmaceutical Sector

North London Based

£38,000 + Bonus

Our client are Global Pharmaceutical Business currently recruiting for a Desktop Support Specialist to join their North London based office. The role is based on site and will involve working as part of a Rota within the Desktop Support team.

Main Responsibilities

  • Provide 1st and 2nd line support to local and remote End Users
  • Experience with cross functional working, training others if and when needed
  • Escalate incidents to Application, Network, Server and EUC teams where appropriate
  • Process service requests for new users, equipment and changes
  • Replace, configure and image hardware with images provided by the EUC team
  • Participate in large scale roll outs

Essential Skills

  • 4+ years supporting Windows 10/7
  • 4+ years supporting O365
  • 4+ years Supporting Active Directory
  • MDM
  • Experience with Server based systems
  • Basic networking experience
  • Comfortable with teams/Video Conference

Qualifications Required

  • IT related degree/3 years Desktop support experience.

Reference: 1781315381

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