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Second Line Support Analyst

Network IT Recruitment

Posted on Nov 3, 2022 by Network IT Recruitment

West Midlands, United Kingdom
IT
Immediate Start
£23k - £26k Annual
Full-Time
A Second Line Support Analyst is required by a global leading logistics organisation in order to support end users, monitor IT systems and resolve technical issues.

As Second Line Support Analyst, your role will consist of ensuring SLAs are met, taking responsibility for assigned calls and providing regular updates. Ensuring the set up and deployment of hardware/software is in line with policies

The ideal Second Line Support Analyst will:

  • Have minimum 12 months experience
  • Be able to provide technical support for Outlook/Teams
  • Have experience in setting up, installing, deploying, upgrading both hardware and software
  • Identify, troubleshoot and resolve issues
  • Have strong communication skills

This is an exciting opportunity for an individual searching for their next Second Line Support Analyst challenge!

The role is hybrid and based in Warwickshire

If this role of Second Line Support Analyst is of interest, please apply directly or send your CV to (see below)

Reference: 1781273953

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