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Service Desk Team Leader, Southampton

Posted on Jan 29, 2019 by Anonymous

Southampton, Hampshire United Kingdom
Call Center & Customer Service
Immediate Start
£24k - £26k Annual
Full-Time
Service Desk Team Leader, Southampton

We are currently looking for a Service Desk Team Leader to join my well known client based in Southampton and overlook the 1st Line Support team.

This is a fantastic opportunity for someone looking to step up into a Team Lead position and looking to join an ambitious company that offer great training to get you up to speed and further options to progress in the future. This position is working on the shift patterns which is 4 days on 4 days off with 12 hour shifts.

The successful Service Desk Team Leader will have/be:
• A full understanding of SLAs and KPIs.
• ITIL Certified.
• Strong customer service skills.

Also of Interest:
• Network qualifications.
• SQL experience.
• Previous team leader experience.

In return you will be rewarded with up to £26k (dependent on experience), an excellent working environment and benefits.

If you think you could be a good fit for this role and you have the relevant skills needed to become a Service Desk Team Leader then send your CV across ASAP!

If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch

Reference: 634379802