Pensions Service Delivery Manager
Posted on Jan 25, 2019 by Alexander Lloyd
A Global Pensions & Benefits Consultancy are currently recruiting for an experienced Pensions Service Delivery Manager to join their Surrey & Berkshire office.
You must have experience from within the Pensions field managing teams of 15-20 people and be will to travel between the 2 offices.
The successful candidate will be responsible for:
- Operational delivery to the operating principles and models, including all applicable regulatory and Risk & Compliance controls
- Day-to-day operational oversight across teams involved in delivery of service to clients, including teams in both UK and India
- Ensuring that all required reporting and other MI is produced for all teams, in line with specified timescales
- Work with team managers to agree resource allocation across the teams, taking into account workload, specific client issues, and revenue generating projects
- Own and actively manage service recoveries where recovery is formally initiated, including working with the CRM/Senior Manager to deliver active communication with the impacted clients
- Co-ordinating delivery of all APD projects and any additional client work, liaising with Senior Managers and CRMs to ensure clear communication and to maximise revenue
In return for your hard work you will receive a competitive basic salary, pension, private medical insurance and other additional company benefits.
Please quote when calling Aaron at Alexander Lloyd or email them at . This is only one of many vacancies we are handling. Alexander Lloyd is a specialist within Pensions and Employee Benefits recruitment; covering administration, consulting, management, sales, support, trustee secretarial and directorship roles across the UK.
Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.