This Job Vacancy has Expired!

Leisure Operations Manager

Posted on Jan 24, 2019 by Jigsaw Staffing Solutions

Bletchley, Buckinghamshire United Kingdom
Travel & Tourism
Immediate Start
£35k - £35k Annual

Leisure Operations Manager

09:30 to 17:30, Monday - Thursday, 09:30 to 17:00 Friday.

Milton Keynes


The Role

The successful candidate will be managing the operation, implementation and support for resorts. Liaising with various teams the aim is to ensure a smooth operation and communication. Our client is a leading 5-star holiday brand in worldwide destinations. As the face of the business you will have the passion and desire to deliver a 5-star service to the product, client and hoteliers.

Client Liaison

  • Maintain and develop client relations
  • Ensure our client and their needs is at the heart of what we do
  • Communicate with impact in all key areas of the operation, looking at current delivery standards and planning new and innovative developments for future
  • Manage Operation to ensure timescales are met on budget and to expectation
  • Attend meetings and update accordingly on all areas of timelines and critical dates


  • Day to day operation of the brands entertainment programme
  • Liaise with all Entertainment Managers on a regular basis
  • Review standards and report accordingly with suggestions
  • Deliver and implement training and procedures
  • Constantly strive for excellence with CSQ scores and report accordingly
  • Attend necessary casting, training and rehearsal dates
  • Communicate to relevant teams on specific brand matters
  • Educational overseas trips to new resorts
  • Visits to all existing resorts and implement changes as required
  • Production and new concept involvement. From page to stage
  • Present to the business on any new concepts or material at tenders and presentations as required

Qualification and Skills

  • Excellent interpersonal skills
  • IT skills such as MS Word, Excel, PowerPoint, Outlook or MAC proficient
  • Good verbal and written communication skills
  • Experience in multi-tasking projects
  • GCSE in Math's and English

Character and Attitude

  • A dynamic and innovative professional with a forward-thinking attitude and approach
  • Demonstrate commitment to the business with a strong knowledge of its mission statement and client base
  • A committed individual
  • The ability to work under own initiative
  • Demonstrate a passion for results

Reference: 632253788