Head of Operations
Posted on Jan 24, 2019 by Ad Idem Consulting Limited
My client is a luxury manufacture and retail brand looking to hire a Head of Operations.
Some of the duties and responsibilities include:
- Overall responsibility for manufacturing and production process.
- Overall responsibility for retail operations and customer journey.
- Oversee customer support processes and organise them to enhance customer satisfaction.
- Review financial information and adjust operational budgets to promote profitability.
- Ensure manufacturing and corporate compliance is adhered to.
- Keeping up to date with the IT systems in the workplace while having an understanding of emerging technologies.
All applicants must have experience in ecommerce, branding and distribution. Ideally come from a retail (FMCG, cosmetics, fashion, food etc) background.