Customer Support

Working in partnership with a leading organisation The Bridge are looking to recruit a Customer Support Executive.

This is a great opportunity to work with an award winning technology organisation based near Oxford; you will act as the first point of contact for their customers, providing excellent customer service and resolving queries.

Key Responsibilities:

* Responding to queries by phone, email, twitter and online chat

* Manage enquiries in an efficient and timely manner

* Provide telephone based training

* Identify and escalate high risk cases

Skills and Knowledge:

* You'll need to be technology savvy

* Excellent customer service and communication skills

* Organised and efficient

* Able to work well in a team and build rapport with customers

This is a fantastic opportunity to join a leading technology organisation with routes into either a second line technical role or a project implementation role. If you have the above experience please apply with your CV for immediate consideration.