Customer Service Advisor - Sales and Renewals
Posted on Jan 24, 2019 by Anonymous
No experience is required for this role as full, comprehensive on the job, paid for, training is provided. This role will suit someone who is eager to learn and has the passion and drive to succeed. If you want to work for an employer where your hard work is recognised, then this is the job for you!
These role are based in Rugby and are full time, permanent positions with a salary of £16,500 per annum with OTE of £30,000.
The hours of work are Monday - Friday between 9am - 7pm, on a rota basis, and two Saturday mornings per month 9am - 2pm. Benefits include free parking and 20 days' holiday plus bank holidays.
You will be responsible for following up on on-line quotes and providing excellent service and advice to ensure that each client's needs are individually catered for. You will therefore need an enthusiastic and confident personality allied to a polite telephone manner with the ability to establish a connection with the client quickly.
Main responsibilities include, but are not limited to:
• Follow up on internet leads/quotes by telephone (no cold-calling required)
• Diary management to ensure call backs are made promptly
• Selecting appropriate policy for the customer
• Arranging payment for policy from customers
• Computer literate
• Excellent telephone manner
• Highly organised
• Can stay calm under pressure
• Able retain a broad variety of information
There are immediate interview dates available and immediate start dates for the right candidate. For further information please contact Lauren in the Leamington Spa office.
Due to the high volume of applications for each of our roles, if you do not receive a response within 14 days then please consider your application as unsuccessful, however we may keep your details on file and contact you with regard to any other suitable roles.
This vacancy is advertised on behalf of Quattro Group of Companies (Quattro Recruitment Ltd or Quattro Healthcare Ltd) who operate as an Employment Business. Quattro Group of companies is an Equal Opportunities Employer