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Customer Account Executive

Posted on Jan 24, 2019 by Anonymous

Cirencester, Gloucestershire United Kingdom
Call Center & Customer Service
Immediate Start
£18k - £20k Annual
Full-Time
We here at Siamo Recruitment are working in partnership with a growing client looking for individuals looking to development on their existing customer service and administration skills by supporting a successful sales team with all quoting, administration and dealing with internal suppliers monitoring stock.

Our client has placed a KPI related bonus for the role based on accuracy of orders and completion time resulting in over £2,000 per annum.

This Customer Account Executive role will have the following responsibilities:

• Relationship building with the customers
• Building long term successful relationships promoting this client through service
• Providing independent support to Sales Executives
• Manage deployment of products and services within defined SLAs
• Be the single point of contact for all stakeholders
• Liaising with other departments, resolving any discrepancies in order to ensure smooth flow of information
• Manage issues that arise in the process, via email, telephone and face to face

In order to be successful in this Customer Account Executive role you will need:

• The ability to develop good relationships within the organization and with the customers
• High energy-driven individual with exceptional communication skills
• Excellent organization skills with a problem-solving, methodical approach
• Ability to manage multiple projects and conflicting priorities
• Good co-ordination skills
• Works well under pressure

Reference: 629019290