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CUSTOMER SERVICE AGENT - FREIGHT / COURIER

Posted on Jan 24, 2019 by Heathrow Personnel

Colnbrook, Berkshire United Kingdom
Call Center & Customer Service
Immediate Start
£25k - £25k Annual
Full-Time

My client is a well established Courier / Freight company looking for an outgoing enthusiastic customer service clerk who can join their busy customer service team!

Duties would include:

  • Answering incoming calls and monitoring/responding to emails in a timely manner
  • Booking collections / raising airway bills / POD entry on in-house MIS
  • Receiving orders via email and phone
  • Processing and distribution of orders
  • Stock control, ordering and managing stock levels
  • Updating customers on their shipments
  • Communicating with managers on various issues such as orders, stock, customer requirements, product information etc.
  • Invoicing of shipments

Skills needed:

  • Good customer service skills
  • Pc literate
  • Previous freight/ courier experience
  • Good admin skills

Working Hours:

  • Monday - Friday 09:00 - 18:00( 1 in 4 Saturday on call paid time and half)

APPLY NOW! EXCELLENT OPPORTUNITY!

Reference: 625416630