CUSTOMER SERVICE AGENT - FREIGHT / COURIER
Posted on Jan 24, 2019 by Heathrow Personnel
My client is a well established Courier / Freight company looking for an outgoing enthusiastic customer service clerk who can join their busy customer service team!
Duties would include:
- Answering incoming calls and monitoring/responding to emails in a timely manner
- Booking collections / raising airway bills / POD entry on in-house MIS
- Receiving orders via email and phone
- Processing and distribution of orders
- Stock control, ordering and managing stock levels
- Updating customers on their shipments
- Communicating with managers on various issues such as orders, stock, customer requirements, product information etc.
- Invoicing of shipments
- Good customer service skills
- Pc literate
- Previous freight/ courier experience
- Good admin skills
- Monday - Friday 09:00 - 18:00( 1 in 4 Saturday on call paid time and half)
APPLY NOW! EXCELLENT OPPORTUNITY!