Communications, Outreach & Development Officer
Posted on Jan 24, 2019 by Institute on Statelessness and Inclusion
The role entails: helping to develop and implement bespoke communications strategies for different projects, programmes and target audiences of the Institute; developing and implementing targeted outreach to the Institute's different partners from around the world (across sectors, disciplines and geographical regions); and working closely with colleagues to strengthen and maintain donor relations.
The successful candidate will be a positive, creative and confident communicator, who is at ease in a range of settings, is driven by the mission of the Institute and able to work both independently and in collaboration with a wide range of partners and stakeholders. The candidate will have a masters level degree in media & communications, human rights, development or related field, will have a minimum 3 years work experience in the NGO sector in a role with considerable communications, outreach and/or organisational development responsibilities, and will be comfortable working in a small organisation which requires a flexible and cooperative approach. The candidate will be fully fluent in written and oral English. Additional languages are desirable (though not essential), and knowledge of online content management systems and basic design are an advantage. The candidate will also demonstrate strong attention to detail and have the ability to review, edit and proof read documents to a high standard and adapt them to different audiences. The ability and willingness to travel internationally is essential.
All applicants must have no restriction on their ability to work in the UK. Although the post is advertised as a one-year fixed term contract, the intention is to fundraise to extend the post.
ISI's Mission is to promote inclusive societies by realising and protecting the right to a nationality for all. ISI aims to fulfil its Mission by playing a meaningful role in a world in which inclusion is increasingly under threat. The five main thematic priorities for ISI lie at the intersection of the right to a nationality and statelessness with equality (and non-discrimination), (forced) migration, legal identity, child rights and citizenship stripping. As the global civil society focal point for engagement on statelessness, with a unique bird's-eye view of the field, our role is to help build the field by providing leadership, expertise, connections and support to a range of stakeholders, while also ensuring that the challenge posed by the denial of the right to a nationality and resultant statelessness is understood and addressed by a wider array of actors whose missions intersect with ours.
Position: Communications, Outreach & Development Officer
Reporting to: Co-Director
Responsible for: Volunteers/interns
Location: ISI's offices in Hendon, London
Salary: 26,000 - 28,000 (40 hours per week)
Other entitlements: 36 Days of Annual Leave (including public holidays),
Pension (auto enrolment-banded) with 5.5% employer contribution.
Job duration: 1 year fixed term contract (extendable subject to funding), with 3 month probation period
The Communications, Outreach and Development Officer is an early - mid-career professional with experience in communications and outreach in the NGO sector (human rights, development etc.), a willingness to learn about statelessness on the job, impeccable written and spoken English and strong attention to detail. The Communications, Outreach and Development Officer is responsible for leading the Institutes Communications and Outreach work and assisting the Co-Directors in Partnerships and Development activities. The Communications, Outreach and Development Officer's role can broadly be divided as follows:
Outreach and Partnerships: 40%
Development and Donor Engagement: 20%
Be responsible for the day-to-day communications of the Institute via social media, the Institute's mailing list and Monthly Bulletin and over time, work with the team to develop and implement a new communications strategy for the Institute.
Be responsible for the upkeep of the Institute's website and work with the Co-Directors and staff to help streamline web content.
Develop and implement bespoke communications strategies for different projects and programmes of the Institute and assist project officers in the implementation of these strategies.
Monitor and report to the Co-Directors on relevant legislative, research, policy and other developments in the field of statelessness.
Develop and maintain relationships with the media and help strengthen the Institute's media profile.
Outreach and Partnerships
Develop and implement targeted outreach to the Institutes' different partners from around the world (based on sector, discipline and geography).
Work closely with project officers to conceptualise and deliver project outputs and implement the dissemination and outreach components of relevant projects.
Review, edit and adapt Institute publications for language, clarity and accessibility, based on target audience.
Manage the Institute's resources and tools and help strengthen dissemination and uptake of these resources by relevant stakeholders.
Development and Donor Engagement
Work closely with the Co-Directors to strengthen and maintain donor relations.
Work closely with the Head of Finance and Administration to engage in active scoping of donors and fundraising opportunities.
Participate actively in the development of fundraising proposals.
Additional responsibilities and requirements
The Communications, Outreach and Development Officer will be expected to actively participate in staff meetings, planning and regular administrative tasks, as is required of all staff of the Institute.
Based out of London, the Communications, Outreach and Development Officer will be required to visit the Institute's head office in Tilburg (up to six times a year) and be willing to engage in other travel around the world, as required.
The Communications, Outreach and Development Officer may be required to participate in the recruitment and management interns and volunteers based out of London.
This job description is not exhaustive but is a guide to the main functions and responsibilities of the post. It is subject to periodic review in the light of changes to and development of the organisation. The Communications, Outreach and Development Officer may be asked to undertake other duties for which they have the necessary experience and/or training.
The Institute will make a concerted effort to create opportunities for the professional development of the Communications, Outreach and Development Officer.
Education: Masters level degree in media & communications, human rights, development or other related field.
Work experience: Over 5 years work experience with a minimum 3 years' experience in the NGO sector in a role with considerable communications, outreach and/or organisational development responsibilities.
Language: Native/fluent English speaker with excellent written and oral communication skills and ability to make complex messages and information accessible and interesting to a variety of audiences.
Editing: Ability to review, edit, proof read and format documents to a high standard. Experience of editing content for publication on the web, social media and email campaigns. Knowledge of online content management systems and infographic design software is an advantage.
Competency in other languages (in particular, Spanish, French, Russian and Arabic).
Knowledge/experience working in the migration, development or child rights fields.
Experience collaborating with different stakeholders (grass roots activists, NGOs, academics, UN, government etc.) from different regions of the world.
Mission driven - the Mission of the Institute should resonate strongly with candidates interested in applying for this job.
Ability to work independently with minimum supervision, to be able to handle small challenges independently, communicate big challenges to colleagues, and be able to distinguish between the two.
A confident and engaging communicator, whose personality comes through over written and oral communications, and will add to the Institute's brand.
The ability to deliver under pressure, multitask, meet tight deadlines and take personal responsibility and pride in their work.
Should be comfortable and at ease in a range of settings - from refugee camps to the UN General Assembly and before multiple stakeholders, from grass roots statelessness activists and young people, to high ranking UN and government officials.
Ability and willingness to travel regularly for work.
No restrictions to work in the UK
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