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IT Support Engineer - Milton Keynes

Posted on Jan 24, 2019 by bct resourcing

Bletchley, Buckinghamshire United Kingdom
Call Center & Customer Service
Immediate Start
£30k - £30k Annual
Full-Time
Position: IT Support Engineer - Helpdesk
Location: Milton Keynes
Salary: £25000 - £30000 per annum
Job type: Permanent

You will be essential to providing support to our key clients in an IT support desk environment. We value the importance of our IT Support Engineers, who are crucial to delivering a world class customer service.
To thrive in a fast-paced environment, troubleshooting challenging queries and experience of IT managed services will be instrumental to your success.
You will take problem ownership with clear, concise, customer communication whilst managing expectations. Our customer service drives our success, so a customer focused approach is essential.

For this you will have:
18 months or more commercial experience supporting SME's;
Strong customer service skills;
Familiar with working to SLA's & KPI's to meet customer requirements;
An MCP/MCSE/MCITP/MCSA qualification would be desirable but not essential as training will be provided.

Technical Skill-set
Windows Server Technologies
Active Directory
DNS
Network Infrastructure Backup software:
Office 365
VMware

Reference: 625895203

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