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Livestock Import/Customer Service Clerk - Weekend Shift

Posted on Jan 24, 2019 by Anonymous

London, London United Kingdom
Call Center & Customer Service
Immediate Start
£20k - £24k Annual
Full-Time
JRS are currently recruiting for a Livestock Import/Customer Service Clerk (Weekend Shift) to join our client in Feltham on a permanent basis.

The successful candidate would be a friendly, confident and approachable individual with the ability to work well without supervision. This position requires a key team member with a love of animals and a passion for customer service to work either 4 or 5-days a week, spread over the weekend.

Our client is an award-winning freight forwarding and logistics company who are offering a fantastic opportunity for the right candidate, with full training given.

Duties include

* Liaising with potentially anxious pet owners face to face and by phone/email

* Effect customs clearance (95% for domestic pets but also for commercial shipments such as, poultry, eggs, fish and semen)

* Liaising with authorities such as DEFRA, HARC & HMRC

* Liaising with airlines

* Collecting payments from customers

* Resolving any irregularities

* Updating job files accordingly

Essential Skills

* Committed to working every weekend

* Customer Service experience

* Animal lover

* Ability to prioritise

* Strong attention to detail

* Ability to work independently

* Strong command of the English language

* Excellent communication skills and attention to detail

* Full Driving Licence

* Computer literate (emails/MS Word/MS Excel/etc) with the ability to use/learn industry standard systems/li>

Benefits include

* £20,000-£24,000 p.a. dependant on experience

* Bonus Scheme

* Minimum working days Friday, Saturday, Sunday, Monday

* 20 days holiday p.a. + bank holidays

* Pension Scheme

* Free parking

Should your application be successful, you will be contacted by one of our consultants. If you have not heard from JRS within 5 working days of your application being submitted, please assume you have been unsuccessful on this occasion

Reference: 624920837