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Administrator

Posted on Jan 24, 2019 by Manpower

Oxford, Oxfordshire United Kingdom
Admin & Secretarial
Immediate Start
£19k - £19k Annual
Full-Time

I am looking for an office administrator to join a growing aftersales department near Abingdon to support the management and administration of the day to day functions and operations. You need to have experience in an Administration or office co-ordination role, good level of IT knowledge and the ability to learn new systems and processes.

Main Duties:

  • Managing the in-house database including data entry of product build files and customer warranty registration cards.
  • Assist the Parts Co-ordinator with customer orders and daily processing of courier despatch documents using web-based shipping tools.
  • Liaise with external couriers to obtain quotations and relay tracking information to customers.
  • Assist the Aftersales manager in collating outstanding order data to ensure timely delivery of parts to the customer.
  • Assist with the on-going development of parts database and updating individual part number description and detail.

Qualifications and Experience:

  • A good standard of general education. Previous experience of working in a customer facing role.
  • MRP/SAP Experience would be an advantage however tuition will be provided.
  • IT Skills - Microsoft Office/Web-Based Shipping Tools

Other Comments:

  • Organisationally your immediate superior is the After Sales Manager.
  • Excellent written and verbal communication skills
  • Respond well to situations when under pressure
  • Develop knowledge of products through study of internal literature
  • Prepared to work above and beyond working hours during busy periods
  • Great telephone manner and be a confident user of IT and computer systems

Hours are Monday - Friday 8.00am - 4.30pm, salary £17 - £19k

If you have the right experience and are interested, please send your cv or call

Reference: 624694408

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