Student Appeals Senior Administrator
Posted on Jan 23, 2019 by Hays Specialist Recruitment Limited
IMMEDIATE START - Student Appeals and Complaints Officer - 3 month contract - University - Kingston
Your new company
You will be based in their main Kingston campus but also will have 1 day per week in the South London campus.
Your new role
Provide a high quality support service for Faculty compliance activities including: Faculty Mitigating Circumstances, Academic Misconduct, Student Extension Requests, Student Appeals, Student Complaints, Fitness to Practice cases, Freedom of Information Requests.
This is a multifaceted post in which you will provide professional administrative support for programme and students within Schools/Departments and associated professions in the Faculty. You will collaborate with colleagues working across the two campuses.
What you'll need to succeed
You must be highly organised, ability to manage workload, multitask, exercise initiative and prioritise between important and urgent tasks to meet deadlines. Very good numerical and analytical skills with the ability to interpret large volumes of complex data and produce accurate reports to a high standard. Very good communication skills, the ability to write clearly and concisely in preparing reports etc. Very good interpersonal skills with experience of engaging with stakeholders at different levels within an organisation. Advanced proficiency in the use of IT, including handling complex spreadsheets and/or databases. Experience of providing secretariat support or clerking formal meetings and committees, including minute taking.
What you'll get in return
The rate is flexible for the right calibre of candidate. there is also the potential that this role will move across to a fixed term contract with the organisation, for the right candidate.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.