Posted on Jan 24, 2019 by Anonymous
A multi-award winning company is looking to add 2 new members of staff to its complaints team who focus on insurance claims.
You will look after claims that after being assessed have been declined. You will look into these claims further, ask more questions and take a look at the claim from different angles to come to a resolution. You will manage the whole process via Email and Phone,
Location - Amesbury; Commutable from Andover, Salisbury, Winchester
Salary - £20,000 - £21,500 basic, + Benefits. No weekend work. Monday - Friday, 37.5 Hours a week
This can be a tough role, you will be speaking to customers during difficult times. However the role can be very rewarding, you will have no targets and as such have the ability to take your time to help as much as possible. The aim is to help the customer not to be a barrier.
We require candidates with a background in complaints, who are resilient and can take an objective view to each claim. This does not need to be from an insurance background as someone with the right attitude is more important.
You will join a growing team of 20 and from the beginning will be given outstanding support and development to enhance your career and provide you with the support to excel in your role.
If you're interested in working for a business with a truly outstanding company culture and ethos, which continues to grow, please give me a call or apply today.
Keywords: Complaints, Call Handler, Complaints Handler, Complaints Administrator, Customer Resolution, Insurance, Claims Handler, PPI, PPI Administrator, Pet Insurance, CII, Complaints Manager, Complaints Assistant, Contact Centre Agent, Call Centre Agent
This vacancy is being advertised by EasyWeb Agency, the services advertised by EasyWeb Agency are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications
IQ Talent Solutions
N Brown Group
Brite Recruitment Ltd
i2i Recruitment Consultancy