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Business Analyst

Posted on Sep 23, 2022 by Vision One

Jersey City, NJ
Other
Immediate Start
$0 - $0 Annual
Contract/Project
We looking for Business Analyst with 5 years of experience in Audio-Visual setup for hybrid-contract role in Jersey City, NJ



About the role:



This position is responsible for managing and supporting the Audio-Visual needs for C-Level meetings and events. Responsibilities include daily setup and testing of onsite executive video conference rooms, remote conference rooms, and virtual conferencing platforms. Deliver high-quality content and experience via cloud-based platforms such as Zoom, MS Teams, WebEx, etc. often in high-pressure situations. This role is ideal for a self-starter, with good time management and who has previously worked with executive teams.



Essential Duties and Responsibilities:



Meet with executive teams to gather requirements and details for meetings and live events.



Interface with users and event coordinators on-site and remote regarding specific situations and clarify event requirements



Maintain a professional and positive attitude in a fast-paced and occasionally high-pressure environment



Use experience and judgment to plan and accomplish day-to-day goals and perform a variety of tasks.



Support high-profile video conferencing meetings and tests configurations prior to start of conference.



Setup, operate and maintain equipment used to enhance video conferencing (VTC), such as display monitors, microphones, speakers, video codec systems, audio systems, projectors, lighting, computers.



Operate software to control and monitor AV technologies



Maintenance and repairs of AV equipment as needed (upgrade systems, firmware, software etc.)



Requirements



Bachelors preferred or equivalent work experience



Minimum three years of direct work experience with AV and video teleconferencing solutions and technologies



Crestron DM and RL experience



In-depth knowledge of Zoom, Poly, Cisco, WebEx, Microsoft Teams, or Third-Party SIP products, operational activities, and engineering



Understanding of and ability to troubleshoot signal paths for audio and video



Ability to read and interpret AV drawings



Experience with networked AV technology



Customer support experience via a help desk/service desk model



Experience troubleshooting a wide range of IT problems



Working knowledge of Microsoft operating systems (Windows 10) and applications (Office 2016, O365), Mac, iOS operating systems



Solid understanding of networking concepts, including streaming codecs, video compression technology, video editing, real-time communications (WebRTC, VoIP, SIP, H.323)



Ability and desire to provide extraordinary customer service to internal customers



Ability to work independently and in a dynamic environment



Strong verbal and written interpersonal communications skills and ability to deal effectively with customers, peers, and management.



Strong problem-solving and organizational skills.



Analytical and risk assessment abilities.



Ability to lift 50lbs or more



AVIXA/CTS, Crestron, Extron, Cisco, and/or Microsoft Certifications are a plus



Benefits



Health Care Plan (Medical, Dental & Vision)



Life Insurance (Basic, Voluntary & AD&D)



Paid Time Off (Vacation, Sick & Public Holidays)



Training & Development



Work From Home



Free Food & Snacks


Reference: 82690675

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