London Top Tier Learning and Behaviours Manager (training focus)
Posted on Jan 21, 2019 by PWC-1
Working as a team manager, directly to the engagement leader, to design creative and flexible training solutions and programmes (face to face, online and blended) using our tried and tested approach to developing training;
Working with client staff and other experts within PwC to design creative training materials for facilitators and participants (e.g. participant packs, slides, facilitator notes and exercise materials);
Consulting with the client on training needs and potential solutions and undertaking training needs analysis;
Writing and co-ordinating client proposals and identifying and developing client opportunities;
Developing and managing client relationships;
Delivery of training to client staff or on larger projects, training the facilitators (both from within PwC and the client) to enable them to then deliver the training to the business;
Project management of training and development projects from inception to delivery, including risk management aspects;
Creating evaluation strategies and writing evaluation reports; and
Involvement in broader talent development work such as creating competency frameworks or assessing ability of client staff.
Enthusiastic and creative about developing themselves and others;
Motivated to take ownership of project delivery and confident to work independently when required;
Highly confident and resilient, comfortable asserting themselves with senior clients;
A methodical approach to problem-solving and delivery of client solutions;
The ability to innovate and think laterally; and
Strong inter-personal communication skills with the ability to build trust and rapport with diverse internal and external stakeholders.
Ideally degree level qualification or equivalent experience
Good technical knowledge of at least one Risk Assurance solution;
Experience of design and delivery of face to face, online and informal training methods - either internally or with clients;
Demonstrable experience of working on multiple, sometimes complex, projects, managing your time effectively to deliver high quality work to tight deadlines;
A willingness to learn new skills and help develop and innovate new client propositions;
Ability to communicate clearly with colleagues and clients at all levels;
Strong team working, coaching and people management skills; and
Excellent relationship management and client handling skills.
Assurance is a dynamic place to be right now, and the variety of opportunities on offer is unprecedented. It's work that really does matter. It matters for businesses, governments and society at large. Our team provides confidence on the most complex decisions companies have to take and this provides a wealth of opportunities to everyone who joins us and works with us.
The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.
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We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.
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