IT Assistant

Handle Recruitment Limited

Posted on Sep 23, 2022 by Handle Recruitment Limited

London, United Kingdom
Immediate Start
£25k - £25k Annual

IT Assistant - Film & TV

The role

This is a rare opportunity for an ambitious individual to take their first step into an IT career. Joining the technical support team within one of London's foremost film and television post-production companies.

You will Work alongside the Head of IT supporting a range of internal IT functions as well as the
requirements of visiting clients.

To succeed in the role you will need to have strong communication skills, be personable, highly motivated, enthusiastic, organised, a great team player, and calm and resourceful in pressurised situations.

Responsibilities and tasks:

The role includes supporting the various IT requirements of our internal operational and admin teams as well as those of our clients.

Responsibilities include, but are not restricted to, the following:

* Ensuring PCs are up to date and free from viruses.
* Safeguarding general Internet and email access.
* Assisting with installation of required cabling.
* Safeguarding connections to Servers and access to files.
* Liaising with Sohonet over any specific network requirements.
* Assisting cutting room clients with any specific client requests.
* Troubleshooting email and file server connection issues.
* Troubleshooting general software issues.
* Assisting with software installation, upgrades and access rights.
* Assisting with Firewall modifications where necessary.
* Assisting with formatting & full installation of new admin systems.
* Repair of admin systems and replacement of damaged components.
* Reviewing updates prior to distribution.
* Maintaining Wifi coverage in client areas.
* troubleshooting network connection issues.
* Assisting in connection to simple peripherals devices.
* General Technical support.
* Servicing of client computer hardware and software.
* Server maintenance, ensuring daily back-ups are completed.
* Setting up admin systems for server connection.
* Setup and troubleshooting remote desktop inc. supporting remote staff.
* Setting up of VOIP of phones into rooms.
* Setting up the finance and bookings software systems on admin computers.
* Covering for colleagues during absences.

Note - The role is primarily an IT role, but you will also be assisting the System Engineering team when possible so an interest in Linux systems would be a plus.

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Reference: 1738078815

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