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CRM Marketing Manager - London - Hybrid


Posted on Sep 23, 2022 by Lorien

London, United Kingdom
Immediate Start
£50k - £55k Annual

CRM Manager - London - Hybrid

Our client is looking for a talented and driven CRM Manager to join their existing team on permanent, Full time basis. Our client is a leader in the live entertainment industry, serving over 2 million customers annually. As CRM Manager, you will be developing and executing CRM and retention tools/programs for the client.

Our client is currently in an exciting phase of transformation, focusing on customer insight analysis and the customer journey overall.

Responsibilities also include:

- Devising and executing retention strategies

- Driving customer insights, delivering customer segments and personalisation strategies

- Creating a reporting site for forecasting and performance analysis purposes

- Managing and developing the central, in-house CRM technology stack

- Supporting B2B partnerships

Requirements of the CRM Manager:

- 5 years' experience in CRM

- Leadership experience (min. 2 years)

- Experience with managing and developing CRM tools

- Experience with delivering end-to-end strategies

- Familiarity with CRM and BI tools (eg, HubSpot and Power BI)


Carbon60, Lorien, SRG - the Impellam Group STEM Portfolio is acting as an Employment Business in relation to this vacancy.

Reference: 1737955584

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