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Inbound Sales Executive

Lynx Recruitment Ltd

Posted on Sep 23, 2022 by Lynx Recruitment Ltd

London, United Kingdom
Sales
Immediate Start
Annual Salary
Full-Time

Lynx have partnered with an exciting organisation in Central London focused within the interactive Hospitality sector. I am looking for an Inbound Sales Executive to join this growing customer focused team who will be responsible for answering the inbound calls and picking up the enquiries from their booking system. You will convert enquiries through to bookings, maximising spend per head through up-selling and minimum spends, manage your enquiries through to completion including pre-orders and payments so a good attention to detail is essential.

Key Responsibilities:

Respond to a high volume of inbound calls and online enquiries.

Ensure guests receive the ultimate experience by offering the most appropriate products and setup available based on their requirements

Achieve quarterly KPI targets

Maximise revenue by converting enquiries, recognising business prospects and upselling

Ensure every detail of a customer's reservation has been accurately recorded following established procedures

Who you are:

An outgoing individual with a bubbly and positive personality

Must be computer literate and able to communicate effectively via phone and email

Exceptional customer service skills

Exceptional organisational and administration skills with a superior attention to detail

A self-starter with strong time management and multitasking skills

Ability to build rapport quickly and create professional, sustainable relationships

A fast learner with a proactive approach

Qualifications and Experience:

Previous experience using a CRM system

Preferably with experience in the hospitality sector

Good communication skills written/verbal

Salary: £26,000 plus £4k OTE uncapped

Hybrid working available - office based 2 days per week.

Reference: 1737955562

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