Application Support Analyst

Experis IT

Posted on Sep 23, 2022 by Experis IT

Manchester, Lancashire, United Kingdom
IT
Immediate Start
£30k - £45k Annual
Full-Time

Application Support Analyst
Permanent
Manchester (Hybrid Working)
Up to £45,000


About the role:
Are you a motivated professional within the Support space with a focus on CRMs & Applications?

We have an exciting opportunity for an Application Support Analyst to join a non-for-profit public body within the medical industry. The company works to protect patient safety and improve medical education and practice across the UK. It is a fantastic opportunity to join the growing team and know that your contributions really do make a difference.
Within the App Support Analyst position you will be working as part of the Enterprise Systems (ES) Application support team. Here you will help to deliver application support services across an array of exciting applications used by the organisation.
In the position of an App Support Analyst you will have the opportunity to learn about our enterprise systems and technologies as well as having the support of the team in terms of upskilling & growing as a professional.

What you need for this role:
You will need to have experience in IT support or a development role. With experience of supporting website applications, API's, cloud-based services and Back End CRM systems.

Within the position you would be:

  • Providing support of Enterprise Systems (ES) production platforms and ensuring they're available to support both the external user & organisation's needs.
  • Supporting ad-hoc 'data fix' requests; understanding and documenting the issue, being involved the whole way to developing and implementing a fix for the issue.
  • Monitoring apps & giving feedback on potential issues.
  • Giving predominantly 3rd line support across the business' applications & CRMs.

Additional Information:
Salary= Up to £45K
Structure= Manchester based (Hybrid working)
Benefits= 25 Days AL, 15% Pension, Life Assurance, Private Medical Insurance, and more

Reference: 1737933228

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