Enforcement Agent

Posted on Jan 16, 2019 by Anonymous

Thetford, Norfolk United Kingdom
Legal
Immediate Start
£21.6k - £21.6k Annual
Full-Time
We have an exciting opportunity not to be missed! At Anglia Revenues Partnership we are currently looking for an Enforcement Agent to support the team in Thetford, Norfolk. You will join us on a full time, permanent basis and will receive a competitive salary of £21,586 per annum + performance related pay.

As our Enforcement Agent you will be responsible for negotiating the recovery of debts, agreeing payment plans or removing goods in order to recover the monies owed to Local Authorities.

Key responsibilities of the Enforcement Agent

- Visiting debtors at home, introducing yourself and giving an explanation of the purpose of your visit. Sometimes you may have to deal with challenging / aggressive situations, where it is needed to keep calm and follow agreed procedures.

- Offering money management advice, negotiating instalments debtors can afford to pay and arranging payments within guidelines or following procedures if arrangement outside our guidelines.

- Collecting and accounting accurately for money collected in settlement of debts.

- Removing some of the debtor's possessions to be sold in payment of a debt where payment or an arrangement is not made. Arranging for seized goods to be safely stored and insured before being sold.

- Reporting and updating case records, in detail, for all debt recovery activity.

- Familiarising yourself with statutory, local policies and procedures and ensuring compliance at all times, including Health and Safety policies and procedures.

- Keeping up to date with enforcement legislation and attending courses and seminars relevant to your profession and personal safety.

- Attending partner authorities when requested as well as attendance at Breckland House, Thetford on a regular basis for team meeting and training purposes.

- Carrying out visits outside normal office hours to include evenings and weekends.

What we're looking for in our Enforcement Agent

- Great communication skills - written and verbal

- Excellent conflict management skills

- Ability to organise and prioritise workload

- Ability to understand and work to relevant areas of legislation

- Ability to work effectively under pressure

- Liaison with other departments and other Government Agencies

In return as our Enforcement Agent, we can offer you…

- Competitive starting salary £21,586 + performance related pay

- Career development opportunities

- Full training

- Flexible working

- Free car parking

- Local Government Pension Scheme

- Rewards Package

Closing date for applications: 31st January 2019

Interested? If you believe you have the right skills and are looking for your next career opportunity as our new Enforcement Agent then please click 'apply' today - don't miss out, we'd love to hear from you

Reference: 619616438

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