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Head of Infrastructure - Mainframe Services - Financial Services - Management

Posted on Sep 22, 2022 by InterCity Partners

Not Specified, United Kingdom
Immediate Start
Annual Salary

Head of Infrastructure - Mainframe Services - Financial Services - Management - Stakeholder Management

My client, who are one the UK's leading Financial Services Provider with over 30 million customers, are looking to add an experienced Head of Infrastructure.

Their technology, culture, and their mind-sets are changing to craft new opportunities and products to improve colleague and customer experiences for years to come.

As the new Head of Infrastructure - Your duties can be as expected:

1) Planning how the area can support the current and future Group Strategy, whilst growing and improving by embracing new technology solutions eg, artificial intelligence and automation.

2) Setting the strategic direction for our Mainframe technology platform which underpins multiple Group Critical Business Processes (CBPs) to realise our strategies

3) Ensuring your people are equipped with the tools and training to ensure 24*7 service availability on secure and current technologies.

4) Being responsible for the Mainframe Platform and delivering a highly available and secure service at all times, adhering to ITIL processes.

5) Maintaining currency and security though effective vulnerability management & patching.

6) Leading the oversight and operational governance of the platform services and ensure we align with our operational service delivery commitments and multi-functional service obligations.

7) Effectively handling large contractual and commercial service providers.

8) To become an Embedded partner across our function and the 33 Business Platforms, developing the partnerships to ensure flawless delivery.

What are we looking for in you?

  • An entrepreneurial leader and collaborator, who builds empowered teams of engineers motivated to support critical systems and services.
  • You'll need a blend of both technical expertise and a passion for mentoring and developing people, including team wellbeing.
  • We're looking for a good balance between leader and inspiring the team but getting 'hands on' when needed - in effect a "Leader Practitioner".
  • The ability to manage, work with and pushback at Senior Stakeholders

What are we exactly seeking?

  • An individual with a successful track record of managing/leading, coaching and mentoring technical teams within an enterprise environment.
  • Someone who can demonstrate a strong evidence of collaboration both within internal teams and across project teams/external partners with strong customer management & communication skills.
  • Building collaborative and trusting cultures while pragmatically balancing the demands of the business with maintaining the integrity of the platform.

Interested so far? Apply in now to hear more about my client & this fantastic opportunity.

Reference: 1737658873

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