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VIP Desktop/AV Engineer

Norton Blake

Posted on Sep 22, 2022 by Norton Blake

London, United Kingdom
3 Oct 2022
£43k - £43k Annual

Desktop Support Engineer VIP Support Audio Visual Engineer

My client is a leading Service Supplier Based in London, they are currently seeking an exceptional VIP Desktop/AV Support Engineer to join the team, this is a Permanent position with exceptional salary and Benefits.

The successful candidate will play a key role within the IT Service Delivery team. The role is required as a result of changes in the support requirements of the firm's leadership, changing demand for their meeting spaces, with a high percentage of remote working, and a transition to Microsoft Teams as our primary voice and video platform.

The role will deliver a white glove service to senior VIPs for all their IT needs and will be responsible for the management and maintenance of the Audio-Visual systems within our London offices.

The role holder will be expected to act as the primary point of support for VIPs during periods of leave for your manager and provide support and development in the delivery of this service to the wider Service Delivery team.

Core Competencies

  • Customer focus

  • Personal resilience

  • Strong communicator

  • Good documentation skills

  • Excellent at problem-solving (analytical thinking)

  • Process orientated approach to tasks

  • Motivation to succeed and develop their career

Technical Experience

  • Audio Visual solutions (including Polycom, Yealink, Logitech and Cisco)

  • Microsoft Teams

  • Skype for Business

  • Zoom

  • On24

  • Windows 10

  • Microsoft Office 365

  • HP Laptop hardware

Qualifications/Education Required.

  • 3 years+ experience in a similar premier support and AV specialist role

  • ITIL foundation or above

Reference: 1737502117

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