Estates Help Desk Coordinator
Posted on Jan 24, 2019 by Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
The purpose of the role is efficient and professional day to day management of the Estates Helpdesk including maintaining and managing the Computer-aided facility management (CAFM) system, pool car management and door access management system.
*To receive and action work requests utilising the CAFM system in accordance with the help desk procedures
*Control the administration of CAFM planned maintenance system
*Control the administration of sub-contractors, engineers, and suppliers including the issuing and tracking of purchase orders and sub-contract instructions, site visit documentation and booking into site
*Out of hours service administration
*Compile and distribute reports relating to the Helpdesk workload ad performance
*To carry out all reasonable tasks that may be requested from time to time
*Act as key focal point of call for all CAFM system related activities and further development processes and procedures
*Supporting security administration relating to the door access system, visitor booking and security clearance
*Daily management of the pool and hire cars for the business
To be successful in this role, you will have previous administration skills and the ability to work autonomously and take ownership. You must poses a good aptitude to using MS Office Packages and be able to demonstrate versatility in approach to work.
Please apply today or send your CV directly to