2nd Line Support Engineer

Henley Computer Services

Posted on Sep 22, 2022 by Henley Computer Services

Oxford, Oxfordshire, United Kingdom
IT
Immediate Start
£40k - £40k Annual
Full-Time

2nd Line Support Engineer

2nd Line Support Engineer required to:

  • Install, support, and troubleshoot Microsoft systems;
  • Liaise with 3rd parties to enable successful delivery of IT tasks;
  • Experience support Cloud based applications;
  • Use own initiative to resolve problems while working under pressure.

Musts:

  • Significant IT experience of at least 5 years' working In a Support department;
  • Sound knowledge of Microsoft and Mac OS applications and of network terminology and concepts;
  • Good understanding of security best practices and data integrity principles;
  • Experience of HPE Nimble SAN, or similar; experience of Net2, VOIP, MDM, Temperature monitor, video conferencing systems;
  • Excellent oral and written communications skills.

Advantageous:

  • Knowledge of CSV (Computer System Validation), IT infrastructure, ability to train end users;
  • Knowledge and working practice of ITIL Foundation.

Reference: 1737157365

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