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Payroll Advisor

CV-Library

Posted on Sep 21, 2022 by CV-Library

Chelmsford, Essex, United Kingdom
Accountancy
Immediate Start
£25k - £27.3k Annual
Full-Time
VNA Recruitment are looking for a Payroll Advisor to join on of our clients who are within the public sector.

Job Purpose

The Payroll Advisor will provide a high-quality payroll and a customer focused transactional service. Using a depth of business knowledge in dealing with a high volume of diverse transactions and working to strict deadlines. With responsibility for resolving payroll queries and performing an analytical processing role within one or more payroll disciplines.

Accountabilities

* Responsible for ensuring data input is accurate to ensure payments and deductions are correctly administered, in line with statutory and contractual requirements e.g. Pensions contributions. Where possible supporting and guiding employees in using self-service.

* Responsible for resolving complex payroll queries to ensure timeframes are met within agreed Service Level Agreements

* Responsible for payroll processes generating payments to employees and third parties, along with associated internal/external statutory reporting.

* Responding effectively to customers’ enquiries in a timely and professional manner and meeting service standards, this can be via the customer portal, in writing, or verbally in a call or meeting

Skills, Knowledge and Experience

* Evidence of continuing professional development and knowledge in relevant professional area, working towards a CIPP qualification.

* Experience of using payroll systems to deliver a high quality service.

* Good working knowledge of payroll processes including statutory payments, deductions and pension schemes

* Experience of working in a customer-orientated environment, dealing with queries in a service delivery setting and continuously seeking to improve the services provided

Reference: 217645747

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