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Application Support Engineer - SaaS Web Applications

Spectrum IT Recruitment (South) Ltd

Posted on Sep 21, 2022 by Spectrum IT Recruitment (South) Ltd

Southampton, Hampshire, United Kingdom
IT
Immediate Start
£30k - £40k Annual
Full-Time

Application Support Engineer
Web & SaaS Applications

  • Southampton + remote working options
  • £30,000 to £40,000
  • Support of greenfield applications
  • Constant personal development and access to training materials

We have an exciting opportunity to join an established Internet marketing company as an Application Support Engineer supporting Web-based SaaS applications. The company role would ideally suit a Product Support Analyst, Software Support Analyst or Application Support Engineer supporting customers with digital or web applications and a solid understanding of HTML/CSS.

As a Application Support Engineer your role will be fundamental in supporting customers with queries related to the companies digital marketing platform. Utilising HTML, CSS and JavaScript knowledge you'll be reporting, prioritising, analysing and resolving faults and providing fixes for customers.

The company have continued to grow and are looking to expand their team as they expand to take on more business. This company offers a friendly collaborative environment, progression opportunities, structured training and an excellent benefits package.

Requirements:

  • Prior experience in an IT, Product or Application Support Environment
  • Practical knowledge of HTML & CSS
  • Commercial understanding of JavaScript
  • Great customer service skills and a customer service-oriented attitude
  • A passion for solving complex problems and the ability to learn new skills quickly
  • Strong communicator, able to work effectively in a team environment

Desirable:

  • IT-based degree or relevant industry experience
  • 2 years+ commercial experience in an Application, Software or Product support role

The company can accommodate remote interviewing and on-boarding during the current environment.

If you are looking to be part of a fast-moving, interesting business, at a time of growth then please apply to this advert or contact me via our website. Jack Hewitt-Coleman, Spectrum IT.

All candidates applying must be UK-based and be eligible to work in the UK.

Reference: 1736340607

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