This Job Vacancy has Expired!

Service Desk Analyst

Hays Specialist Recruitment

Posted on Sep 21, 2022 by Hays Specialist Recruitment

Borehamwood, Hertfordshire, United Kingdom
Immediate Start
£11.9 - £12.4 Hourly

Contract Borehamwood Via Umbrella

Your new company
You will be working for a fantastic public sector organisation who provide local support and guidance to those within their area. They're a fantastic establishment that have become well known for excellent customer service, commitment to the public and their ability to always deliver.

Your new role
To work as part of the Service Support Team providing 1st line service support to IDS clients at all sites, to operate the IDS Service Desk and to provide administrative support for the IDS section.

What you'll need to succeed

  • Experience of delivering high quality customer service in a Service Desk role.
  • Experience of working in an IT role in an office environment.
  • Knowledge of the workings of an IT Service Desk.
  • Knowledge of Microsoft based operating systems with emphasis on Windows and Office.
  • Knowledge of and ability to repair and replace hardware and main computer components.
  • Takes a customer service approach to service delivery
  • Strives continuously to exceed customers' expectations.

What you'll get in return
The chance to work for a great organisation in a rewarding, technically focused Service Desk role that will allow you to build your career and learn the main but also additional responsibilities of being a customer facing, professional Service Desk Analyst who can handle multiple tasks at once with confidence.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Reference: 1736332295

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