Client Support Advisor
Posted on Jan 18, 2019 by Anonymous
* As the Customer Support Advisor, you will aid new customer set ups.
* You will be trained to support with technical set ups.
* Investigating basic technical queries.
* Investigating finance calculation queries.
* Amending finance rates and replicating lender quotes.
* Advising clients on the legal regulations of advertising finance.
* Advising media agency partners on integrating the customers online finance solutions.
* Creating dealer accounts internally.
* Liaising with the technical support team to resolve issues.
* Liaising with the sales team to set up new clients.
* Maintaining the inhouse system.
* Recent graduate (preferably in computing or business-related subject)
* Excellent telephone manner
* Previous customer service experience
* Experience in the car retail sector, finance sector or website development preferable.
This role would suit people who also have the following experience: Customer Service Advisor, Customer Service Administrator, Recent Graduate, Customer Service Agent.
Hours: 8.30am - 5.00pm Monday to Friday (37.5 hours)
Salary: £18,000 per annum
Brampton Recruitment are an independent Commercial recruitment agency working in partnership with employers spanning Stoke-on-Trent, Staffordshire, Cheshire, and the Greater Manchester region
West Bromwich Commercial