This Job Vacancy has Expired!

Customer Care Executive

Posted on Jan 18, 2019 by Anonymous

Sandbach, Cheshire United Kingdom
Call Center & Customer Service
Immediate Start
Annual Salary
Full-Time
We have an exciting opportunity for a Customer Care Executive to join an ever growing and successful company, who value their staff and promote consistently excellent service to their customers.

This role is based near to Sandbach and is commutable from Winsford, Sandbach, Congleton and Knutsford.

Job Description:

To consistently provide the highest quality of service when resolving customer queries both over the telephone and via email. The role involves both forward planning and reactive problem solving on an ongoing basis, working closely with other departments to ensure that customers' needs are met and serviced in a timely and proficient manner.

Key Accountabilities:

* Providing exceptional customer service
* Supporting the external staff ensuring that they have the correct job information, equipment, etc.
* Managing diaries to ensure that all services are carried out within agreed SLA's
* Any other ad hoc tasks for the management team that help to maintain service and the division's commercial/financial commitments

Candidate Requirements:

* Exceptional customer service skills that can be clearly demonstrated
* Previous telephony experience is essential
* Exceptional people skills (strong communicator, service orientated, supportive and helpful to colleagues)
* Calm, resilient and flexible with experience in a fast-paced service environment

Hours: 8:30am till 5:30pm Monday to Friday

Salary: Competitive, dependent on experience

Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region

Reference: 620370870

Similar Jobs

Customer Care Executive

City, Manchester United Kingdom

Countrywide

Customer Care Executive

Lancing, Sussex United Kingdom

Hunters Recruitment & Training

Part-time Customer Care Executive

Kirtlington, Oxfordshire United Kingdom

Anonymous

Customer Support Role

Peterborough, Cambridgeshire United Kingdom

Anonymous

Customer Support Role

Peterborough, Cambridgeshire United Kingdom

Interaction Recruitment

Customer Care Representative

Exeter, Devon United Kingdom

Acorn Recruitment

Customer Care Representative

Exeter, Devon United Kingdom

Anonymous