Customer Service Assistant

Posted on Jan 22, 2019 by Anonymous

Andover, Hampshire United Kingdom
Call Center & Customer Service
Immediate Start
£17k - £20k Annual
Full-Time
Customer Service Advisor(phone based)
Andover
Permanent
Full Time Hours
£17,000 - £20,000 per annum

We currently have a fantastic opportunity for a local client who is looking for a Customer Service Advisor to join their busy team. Are you good at listening and problem solving? Do you enjoy talking to people? If so we would love to hear from you.

The responsibilities of the role are varied and include:

- taking inbound customer service calls, email and enquiries

- providing pricing information and processing orders

- dealing with escalated issues which have arisen

- processing refunds and dealing with deliveries

- ensuring all actions are compliant and in line with SLA's and company standards

- being able to understand and communicate at all levels

Candidates should have:

- proven customer service experience (ideally within an office/phone based environment)

- be confident at verbal and written communication

- be happy to speak with people at all levels and within different industries

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://(url removed)/candidate-privacy

Reference: 620370815

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