Posted on Jan 23, 2019 by Anonymous
Your new company:
You will be working for one of the largest financial company that specialises in proving an exceptional service to commercial and domestic market.
My client is looking for a Welsh speaking, vibrant advisor to join their energetic and progressive team. In a busy but exciting, friendly contact centre. This is a very lucrative and rewarding career.
Your new role:
* Work within customer service and enjoy interacting with customers and dealing with their
* Enquiries updating the customers information
* Ensure an exceptional customer experience by responding to inbound queries.
* Confident in asking the appropriate questions for DPA
* Keeping up to date on all aspects of the client's products and services and educating customers on the latest offers
* Work to meet and exceed KPI's whilst maintaining a professional service
What you'll need to succeed:
* Must be fluent in Welsh, verbal and written
* Experience working in a busy environment
* Good telephone manners
* Providing exceptional customer service
* target driven
What you'll get in return:
* £18,000 -23,000
* Free parking
* Fast track progression opportunities (more than 3/4 of senior roles in the business have come from this level)
* Pension contribution