WCSA

Posted on Jan 23, 2019 by Anonymous

Newport, Gwent United Kingdom
Call Center & Customer Service
Immediate Start
£18k - £18k Annual
Full-Time
Welsh Speaking Customer Service Advisor- Salary £18,000 - £23,000 -Free parking - Monday to Friday 8:00am - 5:00pm or 9:00am - 6:00pm - Immediate start

Your new company:

You will be working for one of the largest financial company that specialises in proving an exceptional service to commercial and domestic market.

My client is looking for a Welsh speaking, vibrant advisor to join their energetic and progressive team. In a busy but exciting, friendly contact centre. This is a very lucrative and rewarding career.

Your new role:

* Work within customer service and enjoy interacting with customers and dealing with their

* Enquiries updating the customers information

* Ensure an exceptional customer experience by responding to inbound queries.

* Confident in asking the appropriate questions for DPA

* Keeping up to date on all aspects of the client's products and services and educating customers on the latest offers

* Work to meet and exceed KPI's whilst maintaining a professional service

What you'll need to succeed:

* Must be fluent in Welsh, verbal and written

* Experience working in a busy environment

* Good telephone manners

* Providing exceptional customer service

* target driven

What you'll get in return:

* £18,000 -23,000

* Free parking

* Fast track progression opportunities (more than 3/4 of senior roles in the business have come from this level)

* Pension contribution

Reference: 620370810