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Customer Services Administrator - 3 month Fixed term contract

Posted on Jan 14, 2019 by Anonymous

Trafford Park, Manchester United Kingdom
Call Center & Customer Service
Immediate Start
£27k - £27k Annual
Contract/Project
Excellent opportunity for a Customer Services Administrator to join a well established, worldwide manufacturing company.

Due to a high level of business we are looking to recruit a Customer Services Administrator for a 3 month fixed term contract.

Working in a team of Customer Service Administrators your role will be varied and likely to include:

* Being the first point of contact to a portfolio of customers
* Account manage and service the customers needs
* Manage key accounts
* Processing customer orders on SAP
* Ensuring any customer enquiries or problems are resolved
* Liaise with other personnel in multiple departments/locations
* Ensure customer orders and delivered dealing with any logistical queries or changes
* Dealing with customer returns
* Discussing pricing
* Alert sales/account managers of any buying pattern changes
* Discuss availability, shipping and demand planning with customers and colleagues

To be successful in this role you will ideally have the following skills/attributes

* Available to start a 3 month fixed term contract at short notice/immediately
* Solid experience and good understanding of SAP System
* Excellent customer services skills, both written and verbal
* Background in Customer services, account management or order processing
* Experience in working within a large manufacturing environment
* Ability to take responsibility for the full order cycle from order to delivery
* Good IT knowledge - MSWord, MSOutlook & MSExcel

The successful candidate will be offered:

* Great salary £27,000 per annum (pro rata'd for length of contract)
* Flexible working hours - 37.5hrs between 7.30am - 5pm
* Monday to Friday
* Easy to access by car or public transport
* Free on-site car parking
* 25 days holiday + bank holiday per annum (pro rata'd to suit length of contract)

PLEASE NOTE: Unfortunately due to the volume of applications being received we can only respond to those offering the relevant experience as outlined in the advertisement. If you have not heard from us within 48 hours, then you may presume that your application has been unsuccessful

Reference: 620370791