Customer Services Clerk - Pharma Logistics

Posted on Jan 21, 2019 by Anonymous

Bristol, Bristol United Kingdom
Call Center & Customer Service
Immediate Start
Annual Salary
Full-Time
Our client is a recognised global leader in the international freight and logistics sector. Due to recent successes and growth, we are recruiting an experienced Air/Sea freight Customer Operator to join a busy land expanding ogistics team.

Permanent Logistics Customer Services Clerk

Location: Bristol

Salary Dependant on Experience

Key Responsibilities:

* Client liaison and job preparation
* Account Management
* Irregularity handling
* Hands on knowledge of compliance within Good Distribution Practices (GDP) for Pharmaceutical Products
* Deal with customer enquiries
* Prepare Quotations and obtain rates
* Liaison with consignee and overseas network (imports)
* Monitor and confirm arrival (imports)
* Request clearance and delivery instructions (imports)
* Arrange collection (exports)
* Arrange International Transport and notify client of shipping details (exports)
* Ensure accurate Cost and Revenue estimates are made against jobs

The Successful Candidate:

* Strong customer service background
* You must have experience of working in a target driven commercial air/sea freight movement and logistics
* Proven account management and experience of up-selling and development of your desk
* Generate sales leads and appointments
* Irregularity handling
* GDP training, Dangerous Goods Qualification, Security Qualification ideally
* Strong Microsoft Office (Word, Excel and Outlook)
* Commercially astute with experience of preparing quotation
* Aptitude for sales with a proactive approach

Reference: 620369067

Similar Jobs

Logistics Customer Service Supervisor

Bristol, Bristol United Kingdom

Anonymous

Customs Clearance Clerk

Bristol, Somerset United Kingdom

Davies Turner

Customer Service

City, Bristol United Kingdom

Bristol Commercial

Clerk Of Works

Bristol, Somerset United Kingdom

Hays Construction and Property