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Functional Team Leader/Senior Project Manager - Sweden - Remote

Nigel Frank International

Posted on Sep 21, 2022 by Nigel Frank International

Helsingborg, Skåne län, Sweden
IT
Immediate Start
Annual Salary
Full-Time

Background

We need a temporary functional team leader to our Framework Management team. Team leader with developing/technical background is a plus.

The scope of the consultant services is to assist our client in

  • Responsible for create and maintain the roadmap and delivery of Framework Management Services in Service Management & Operations, based on consumer feedback, changing needs and new technologies, to secure fulfilment of business needs
  • Responsible for the operational activities and daily running of the assigned Service, ensuring they meet KPIs and OKRs
  • Manage stakeholders and work closely with Product Owners for NowIT/ServiceNow and Engineering Managers for Support Engineering and all teams in Service Management & Operations.
  • Drive the transformation of the Framework Management team in alignment with the overarching strategy and roadmap for the
  • Technology Service Area, to ensure it adheres to Agile Ways of working as well as IT Service Management Frameworks
  • Proactively enable the transformation of the services and build a delivery based on a high degree of automation and self-service
  • Lead and manage the team focusing in building capabilities and service offerings that stays relevant to the client's consumer needs

Desired knowledge, experience, competence, skills etc

  • Strong knowledge of stakeholder management
  • Deep knowledge of how to lead, coach and motivate in an IT organisation with both people and technology focus
  • Strong knowledge in ITIL, agile frameworks service governance model and DevOps concept
  • Strong knowledge of the area and how to drive transformation and optimisation
  • Knowledge of the client's corporate identity, core values and vision of creating a better everyday life for the many people
  • Key previous experiences and proven skills
  • Proven knowledge and ability to transform and optimise processes and behaviours

Preferred:

  • Experience of working in an Agile and DevOps working set-up
  • Good documented leadership skills with experience of leading others, preferably in a team of similar size and impact

Reference: 1736116576

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