Multilingual Customer Service Advisor

Posted on Jan 21, 2019 by Anonymous

Stafford, Staffordshire United Kingdom
Call Center & Customer Service
Immediate Start
Annual Salary
Full-Time
We have a fantastic opportunity for Swedish/Danish/Norwegian speaking Customer Service Advisor's to work for a dynamic manufacturing company. You will be the contact point for all customers, updating customers on their current orders and the progress of orders. This is an excellent opportunity to join an existing, friendly and dynamic team.

The Role

Taking inbound calls from customers
Providing an outstanding experience for all customers
Processing orders
Updating customers on deliveries
Liaising with clients via telephone and email providing order status information.
Sending order confirmations, tracking numbers and Proof of Delivery

Required

Fluent Swedish/Danish/Norwegian is essential - a native speaker would be preferred however this is not essential
Strong customer service skills
Dynamic and passionate individual
Strong communication skills with the ability to build rapport with people on all levels

Job Type: Full-time

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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Reference: 620011832

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